Unified Communications & Collaboration

The world of telecommunications is rapidly evolving enabling companies to work more efficiently, increase productivity and collaborate more effectively than ever before.

Unified Communications & Collaboration (UCC) platforms unify all the different technologies that we use to communicate (face-to-face meetings, email, fax, voicemail, phone, conference calls) into a single, easy to use communications tool.

Our UCC solutions provide your company with all the features & functionality you can expect from UCC, for example:

  • Presence. Always know the availability of your internal and external contacts and cut out time wastage playing telephone tag.
  • Instant Conferencing. Initiate a conference call when you need one when all required parties are available.
  • Voicemail & Fax Management. Use one portal – Outlook – to listen to your voicemail messages and read faxes.
  • Instant Messaging (IM). Use IM to communicate with internal and external contacts when quick and fast communication is required.
  • Personal Attendant. Create customised messages for your different stati so your colleagues and customers are kept informed.
  • Mobility. Access and manage all of this functionality and more from your mobile device wherever you are.

Small and medium sized businesses can now benefit from the features and functionality that unified communications brings to an organisation and quickly see a return on investment. Your company can deliver a higher level of customer service with a team that’s always connected and able to respond to priority clients wherever they are.