Service Desk

Scope Logic’s focus on People and Processes means your business requirements are always met.
By choosing us as your Managed Services Provider your company can rely on:

  • 24×7 Support. Around the clock IT Help Desk Support wherever you are.
  • Responsiveness. Our commitment to service level agreements results in timely response to your support requests.
  • Low-cost support. Remote IT Support removes the need for site visits – keeping your support costs to a minimum.
  • Quick resolution. Remote support also means we resolve issues quickly and efficiently.
  • Direct contact. Our Service Desk Portal enables you to submit support requests directly with our Service Desk team.
  • Transparency. Our Service Desk Portal keeps you up-to-date on the progress of all your support requests in real-time.